Managing customer relationships in call centers presents challenges that standard business software simply can’t address. Unlike typical sales environments, call…
Investment banking operates in a fast-paced environment where relationship management, deal tracking, and regulatory compliance determine success. Investment banks face…
I still remember the worst discovery call of my career. I was twenty minutes into what I thought was a…
Honestly, I used to be an AI critic. When ChatGPT first came out, I tried a bunch of ChatGPT prompts.…
One of the first real jobs I landed as a B2B content writer was summarizing a couple of campaign reports…
Running an HVAC business means juggling emergency calls, seasonal demand spikes, and multi-visit jobs that can span weeks. You’re dealing…
Purchase order numbers. I wonder how many invoices I’ve added PO numbers to in my years as a freelance business…
I distinctly remember a meeting when our sales and marketing teams brainstormed how to grow the business: “We need more…
User experience designers help make the websites, apps, and digital products we all use more useful and delightful. The sense…
Keyword research is changing. The rise of AI search and content discovery through platforms like TikTok means people aren’t clicking…